Health flags
Each Document can carry one or more health flags, shown as badges wherever Documents are listed:
These flags are meant as pointers for reviewers — a quick way to spot
content that needs a second look, not a judgment on whether it’s wrong.
Confidence
Every Document has a confidence score, shown as a percentage, that reflects how much a reader should trust it at a glance — based on things like age, whether it’s been reviewed, and how substantial the content is. A reviewer can override this score when approving a Document, if they have reason to trust it more or less than the automatic score suggests. Wherever confidence is shown — in the review queue or in search results — the reviewer’s override takes precedence when one has been set.The review queue
The Review Queue page lists draft Documents in the domains you’re a reviewer for. If you’re an org admin but haven’t been individually assigned as a reviewer for any domain, this list will look empty — you can still act on any Document directly (see below), just not browse them here. For a full, org-wide view of the backlog across every domain, see Queue Health Monitoring. You can filter the queue by health flag, using the same filter available on the search page.Previewing a Document
Clicking Preview on a queue row opens the full Document content. You’ll only be able to preview Documents you’re actually authorized to see — the same rule applies whether you reach a Document through the queue or through a direct link. If you’re not authorized, or the Document doesn’t exist, you’ll see a generic “unable to load” message rather than any part of its content.Approving a Document
The Approve & Publish button moves a Document from draft to published, making it visible to general search. You can optionally set a confidence override at the same time, if you want reviewers and readers to trust this content more or less than its automatic score suggests.Deprecating a Document
The Deprecate button retires a Document — typically one that’s become outdated — without deleting it. Deprecated Documents stop showing up in general search but remain visible to reviewers and admins.Summary: who can do what
For the full picture of reviewer and admin access, see
Permissions & Roles Explained.